97035 86000, 7799993550, 040-27720777

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  • For Patients
    • Patient Guide
    • Admission and Discharge
    • Insurance and Billing
    • Rights of patient
    • Patient Speak
    • SCHOOL HEALTH EDUCATION
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    • Operation Theatre
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    • Health packages
    • Laboratory
    • Digital X-ray
    • USG and Doppler
    • ECG , TMT & Echo
    • CT Scan
    • MRI
  • CONTACT US
  • More
    • Home
    • About Us
    • Our Team
    • Departments
      • Internal Medicine
      • General Surgery
      • Nephrology
      • Orthopedics
      • Neurosurgery
      • Dermatology
      • Gynaecology & Obstretics
      • Critical care and ICU
      • Urology
      • Cardiology
      • Gastroenterology
      • Plastic Surgery
      • Pediatrics & Neonatology
      • Medical Oncology
      • Rheumatogy
      • Psychiatry
      • Radiodiagnosis
      • Pathology
      • Respiratory Medicine
      • Maxillofacial Surgery
      • Vascular Surgery
      • Opthalmology
      • Spine Surgery
      • Anaesthesia
      • ENT
    • For Patients
      • Patient Guide
      • Admission and Discharge
      • Insurance and Billing
      • Rights of patient
      • Patient Speak
      • SCHOOL HEALTH EDUCATION
    • Services
      • Emergency and Casualty
      • Intensive care unit
      • Operation Theatre
      • Wards and Private Rooms
      • Pharmacy
      • Ambulance Services
    • Lab & Imaging
      • Health packages
      • Laboratory
      • Digital X-ray
      • USG and Doppler
      • ECG , TMT & Echo
      • CT Scan
      • MRI
    • CONTACT US
  • Home
  • About Us
  • Our Team
  • Departments
    • Internal Medicine
    • General Surgery
    • Nephrology
    • Orthopedics
    • Neurosurgery
    • Dermatology
    • Gynaecology & Obstretics
    • Critical care and ICU
    • Urology
    • Cardiology
    • Gastroenterology
    • Plastic Surgery
    • Pediatrics & Neonatology
    • Medical Oncology
    • Rheumatogy
    • Psychiatry
    • Radiodiagnosis
    • Pathology
    • Respiratory Medicine
    • Maxillofacial Surgery
    • Vascular Surgery
    • Opthalmology
    • Spine Surgery
    • Anaesthesia
    • ENT
  • For Patients
    • Patient Guide
    • Admission and Discharge
    • Insurance and Billing
    • Rights of patient
    • Patient Speak
    • SCHOOL HEALTH EDUCATION
  • Services
    • Emergency and Casualty
    • Intensive care unit
    • Operation Theatre
    • Wards and Private Rooms
    • Pharmacy
    • Ambulance Services
  • Lab & Imaging
    • Health packages
    • Laboratory
    • Digital X-ray
    • USG and Doppler
    • ECG , TMT & Echo
    • CT Scan
    • MRI
  • CONTACT US

PATIENT GUIDE

1. Admission Process

Patients may be admitted either through:
 

  • Outpatient Department (OPD) – after consultation with a specialist doctor. 
  • Emergency Department – in case of urgent or critical medical conditions. 
  • Please bring the following documents for registration 
  • Doctor’s admission advice or referral letter 
  • Valid government-issued ID proof (Aadhaar, PAN, etc.) 
  • Previous medical records, test reports, and prescriptions 
  • Our admission desk will assist you in completing the registration formalities and selecting your preferred room category (General Ward, Semi-private, or Private).

2. Rooms & Ward Facilities

  • Each room is equipped with comfortable beds, patient monitoring systems, and a nurse call system. 
  • Facilities include television, attached bathrooms, and basic furniture for attendants. 
  • Rooms are cleaned regularly by trained housekeeping staff to maintain hygiene and comfort. 
  • Attendant stay: One attendant is permitted to stay with the patient in private or semi-private rooms.

3. Doctor & Nursing care

  • A team of experienced doctors and 24×7 nursing staff ensures continuous monitoring and timely care.
  • Daily rounds are conducted by the treating consultant to review progress.
  • For any urgent concern, you can use the nurse call button or contact the nursing station directly.

4. Pharmacy Services

  • Our in-house pharmacy operates 24×7 and provides all prescribed medicines and surgical items.
  • Please do not buy medicines from outside unless advised by your doctor.
  • Nursing staff will administer medications as per doctor’s orders and maintain the treatment record.

5. Diagnostics & Laboratory Services

We provide comprehensive diagnostic facilities including: 

  • X-ray, CT Scan, ECG, and ECHO 
  • Pathology and Biochemistry Laboratory Tests. 
  • Reports are integrated with the hospital system for quick access by your doctor. 
  • Home sample collection are available for convenience.

6. Billing & Payments

Billing is done through a centralized, computerized system to ensure accuracy and transparency.

 

  • You will receive daily billing updates for your reference. 
  • We accept payments through:
    Cash
    Debit / Credit Card
    UPI / Online transfer 
  • Health Insurance/TPA (for empanelled companies)  
  • For insurance or cashless admissions, please contact our TPA desk with your policy details and ID card at the time of admission.

7. Visiting Hours guidelines

  • Visitors play an important role in a patient’s recovery, but rest is equally essential. 
  • To ensure proper care: 
  • Visiting hours: 5:00 PM – 6:00 PM (subject to change) 
  • Only one visitor is allowed at a time. 
  • Visitors must maintain silence, hygiene, and avoid disturbing other patients. 
  • Children below 12 years are not allowed in patient wards for safety reasons.

8. Emergency & Ambulance Services

24×7 Emergency Care for all medical, surgical, and trauma cases.
 

  • Fully equipped ambulances are available for patient transfers and emergencies. 
  • To request an ambulance, please contact the emergency helpline: 97035 86000.
     

9. Housekeeping & Maintainence

  • Rooms, wards, and common areas are sanitized and cleaned regularly.
  • If you notice any maintenance issue, please inform the nursing station or housekeeping desk.

10. Discharge Process

  • Once your doctor approves discharge, the billing department will prepare your final bill. 
  • You will receive:
    Discharge Summary
    Final Medical Reports
    Medication and Follow-up Instructions

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